1. Information We Collect
When you enquire or book a tour with FlyNest Tours, we collect basic information including your name, phone number, email address, travel dates, and number of guests. For international packages, we may also request passport details solely for the purpose of processing visa assistance or flight bookings.
2. How We Use Your Information
Your personal information is used only to confirm your booking, coordinate hotels and transport on your behalf, send you booking confirmation and itinerary documents, and provide on-trip support if needed. We may occasionally contact you about upcoming offers or new packages, which you can opt out of at any time.
3. Data Sharing
Your information is shared only with the hotels, transport operators, and activity providers directly involved in fulfilling your booking. These third parties are not permitted to use your data for any other purpose. We do not sell your data or share it with advertising networks.
4. Data Retention
We retain your booking records for accounting and legal compliance purposes. Sensitive documents such as passport copies are deleted from our systems after your trip is completed. You may request deletion of your data at any time by contacting us.
5. Data Security
Our website uses HTTPS encryption for all data transmission. Booking and payment information is handled securely. We do not store credit card numbers on our servers — all card transactions are processed through trusted payment gateways.
6. Cookies
Our website uses basic cookies to maintain session state (e.g. your wishlist) and to understand how visitors use the site through anonymous analytics. No personally identifiable information is stored in cookies.
For any questions about how we handle your data, contact us at info@flynesttours.com or call +91 98249 16000.